Privacy Policy

Onshore Technologies, Inc., a Delaware corporation, together with its affiliates, successors, and assigns (“Onshore,” “Company,” “we,” “our,” or “us”), respects your privacy and is committed to protecting it through compliance with this Privacy Policy.

This Privacy Policy describes how we collect, use, maintain, disclose, and protect information about you when you access or use our websites and related online services (collectively, the “Services”).

Please read this Privacy Policy carefully before using the Services. By accessing or using the Services, you acknowledge that you have read, understand, and agree to this Privacy Policy and our Terms of Service, which are incorporated by reference. If you do not agree to this Privacy Policy or the Terms of Service, you must not access or use the Services.

Categories of Personal Information We Collect

We may collect personal information from you in a variety of ways, including the following categories:

General personal information
Name, email address, phone number, mailing address, login credentials, account identifiers, and other information you provide to us to comply with applicable laws or to use the Services.

Information you upload
Any content, files, data, or information you submit, upload, or transmit through the Services.

Transaction information
Information related to your use of the Services, including billing details, payment information (processed by third-party payment processors), transaction history, and timing related to purchases or subscriptions.

Geolocation data
General geographic region or location derived from IP address or similar signals.

Internet or other electronic activity information
Referral sources, browsing and interaction history, device identifiers, browser type, operating system, IP address, page views, clicks, and information about how you navigate and use the Services.

Inferences
Inferences drawn from the information we collect to understand usage patterns, preferences, and trends.

Information from public or third-party sources
Information about you or your organization obtained from publicly available sources or third-party providers, consistent with applicable law.

How We Collect Personal Information

We collect personal information from the following sources:

Directly from you
When you register for an account, use the Services, submit forms, upload content, request information, communicate with us, or interact with our support teams.

Automatically and passively
Through cookies, web beacons, pixels, and similar technologies when you access or use the Services.

Cookies

Cookies are small files placed on your device that help us understand usage patterns and improve the Services. You may disable cookies through your browser settings, but doing so may limit certain functionality.

Web Beacons

Our Services may include web beacons or similar technologies that allow us to measure engagement and improve performance.

Analytics and Tracking Tools

We use analytics tools such as Google Analytics to understand how users interact with the Services. These tools may collect information such as IP address, visit duration, referring sites, and general location. Google provides an opt-out mechanism for Google Analytics.

We may deploy additional tracking tools in the future that collect information in an aggregated or anonymized form.

Use of Personal Information

We use personal information for the following purposes:

To provide and operate the Services
To deliver, maintain, secure, and support the Services and associated functionality.

To communicate with you
To respond to inquiries, provide customer support, send service-related notices, and notify you of updates or changes.

For analytics and improvement
To analyze usage trends, monitor performance, improve functionality, prevent fraud, and enhance security.

For marketing and communications
To send newsletters, updates, educational content, and information about products or services that may be relevant to you. You may opt out of marketing communications at any time.

To comply with legal obligations
To enforce our agreements, comply with applicable laws, respond to lawful requests, and protect the rights, property, and safety of the Company, users, and others.

Management of Personal Information

We take reasonable steps to ensure personal information is accurate and up to date. If you believe your information is inaccurate or incomplete, you may contact us and we will take reasonable steps to address your request.

Sharing Personal Information

We may share personal information in the following circumstances:

With your consent
When you authorize or direct us to share information.

With service providers
With vendors, contractors, and service providers who perform services on our behalf, such as hosting, analytics, customer support, payment processing, marketing, and security. These providers may be located outside the United States.

For legal and compliance purposes
When required by law, regulation, legal process, or governmental request.

To protect rights and safety
To protect the rights, property, or safety of the Company, users, or others, or to prevent fraud or unlawful activity.

In connection with a business transaction
In the event of a merger, acquisition, reorganization, or sale of assets, personal information may be transferred as part of that transaction.

Data Used for Artificial Intelligence

The Services may incorporate artificial intelligence and machine learning technologies. We may use certain data, including user-provided information, to develop, train, and improve these technologies.

Where used for training or improvement purposes, we take reasonable steps to minimize, anonymize, or aggregate data where appropriate and consistent with applicable law. We seek to collect and use only the data necessary to improve the accuracy, reliability, and performance of the Services.

Data Retention

We retain personal information only for as long as necessary to fulfill the purposes for which it was collected, including to comply with legal obligations, resolve disputes, enforce agreements, and operate the Services.

Usage and analytics data may be retained for a shorter period unless required for security, fraud prevention, or legal compliance.

Children’s Privacy

The Services are not intended for children under the age of thirteen (13). We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will promptly delete it.

If you believe we may have collected information from a child under 13, please contact us at support@onshore.com.

Security of Personal Information

We implement reasonable administrative, technical, and organizational measures designed to protect personal information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

Your Choices

You may choose whether to provide personal information to us, though certain information may be required to access or use the Services.

You may opt out of marketing communications at any time by following unsubscribe instructions or contacting us at support@onshore.com.

Access, Deletion, and Requests

You may request information about the personal information we have collected, used, or disclosed about you, and you may request deletion of your personal information.

We may retain certain information if necessary to:

1. Provide or complete the Services;

2. Detect or prevent security incidents or fraud;

3. Comply with legal obligations; or

4. Protect the Company’s rights and enforce agreements.

To make a request, please contact us at support@onshore.com.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on the Services and will be effective when posted. Your continued use of the Services after changes are posted constitutes acceptance of the updated Privacy Policy.

Contact Information

If you have questions or comments about this Privacy Policy, please contact us at: support@onshore.com